1. About Us
ClearFin Digital Inc. ("ClearFin", "we", "our", or "us") operates a digital financial wellness platform providing insights, credit tools, and personalized offers to users ("you" or "your").
We are committed to safeguarding your privacy and ensuring transparency about how we handle your personal data.
2. Scope
This Privacy Policy explains how ClearFin collects, uses, discloses, and protects your information when you use our website, mobile application, or related services.
By using our platform, you agree to the terms outlined here.
3. Information We Collect
a) Information You Provide:
- Name, email, and contact details.
- Account registration details (username, password, and preferences).
- Feedback, inquiries, or communications with support.
- Any data voluntarily submitted through forms or surveys.
b) Information Collected Automatically:
- IP address, browser type, and device information.
- Cookies and usage data (pages viewed, session duration).
- Location data (if permitted by device settings).
c) Information from Third Parties:
- Credit or financial data (if you authorize API-based connections).
- Marketing partners and analytics providers.
4. How We Use Your Information
We use your data to:
- Provide and personalize our services.
- Improve functionality, security, and user experience.
- Analyze trends and user behavior for better insights.
- Communicate updates, offers, or important notices.
- Comply with legal obligations.
5. Legal Basis (EU/UK Users)
If you are located in the EU or UK, we process your data based on:
- Your consent.
- Performance of a contract.
- Compliance with legal obligations.
- Legitimate interests (such as improving user experience).
6. Disclosure of Information
We may share information with:
- Service Providers assisting in analytics, hosting, or support.
- Affiliates or business partners where relevant.
- Legal authorities when required by law or to protect rights.
We do not sell personal information to third parties.
7. Storage and Security
Your information is stored securely using encryption, restricted access, and multi-layered protection systems.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Retention
We retain your information only as long as necessary for the purposes stated or as required by law.
When data is no longer needed, it is safely deleted or anonymized.
9. Your Rights
Depending on your location, you may have the right to:
- Access and obtain a copy of your data.
- Request correction or deletion.
- Withdraw consent for certain uses.
- Object to processing for legitimate reasons.
- File a complaint with a relevant authority.
To exercise these rights, contact us at privacy@clearfin.ca.
10. International Transfers
If your data is transferred outside your country, we ensure appropriate safeguards such as contractual protections and secure transfer mechanisms.
11. Children's Privacy
Our services are not intended for individuals under 18 years old.
We do not knowingly collect personal data from minors.
If such data is collected unintentionally, it will be deleted promptly.
12. Changes to This Policy
We may update this Privacy Policy periodically.
Any major revisions will be posted on this page with an updated "Effective Date".
13. Contact Us
For any questions, concerns, or complaints, reach out to us: